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The PC repair specialist.

" We provide professional computer servicing, cleaning, repair and upgrade services *for any make or model of windows or linux pc."

Replacement of any faulty PC hardware part.

Windows & Linux PC operating system repair.

Windows & Linux PC software configuration.

Slow PC cleanup and speedup.

Data services including Data Recovery, Transfer, Backup & Wiping.

Disk services including Hard Disk Cloning, Partitioning and Erasure.

Leading specialist in PC hardware cleaning.

Any possible hardware & software upgrades for your PC.

Only best quality manufacturer parts.

We've repaired computers for home customers through to £20,000,000+ turnover companies.

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" We dont just fix computers we build them as well. "

Trading since 2006, We are a limited company located in stevenage providing pc repair for any kind of windows or linux pc including Micro & SFF PC, Desktop PC, Tower PC, Workstation and Custom Built Gaming PC.

We have a tailor made fully anti-static repair workshop inside our office in stevenage where we repair customers computers.

We have vast experience in taking apart and repairing pc's.

We diagnose and fix all kinds of computer hardware and software faults.

We do all kinds of general pc maintenance and desktop administration tasks.

We make and sell high spec gaming pc towers and upgrade customers old computers with the latest high spec components.

We do all kinds of after repair onsite IT support tasks including email client setup, anti-virus setup, printer setup and networking.

We offer a *24-7 365 appointment schedule including evenings, weekends and bank holidays, we provide friendly one to one customer service and offer web best prices on parts with a set fee for labour and a full guarantee.

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We fix all sorts of PC hardware and software faults.

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" We diagnose any PC hardware and software issues which may be stoping a machine from working correctly and then fix them. We fix every kind of PC fault including dead, non booting pc's, slow, graphics problems, black screen, blue screen errors and overheating pc's etc "

completely dead no power lights not making any sounds.

power but blank screen no bios.

Shows only logo splash screen.

power but blank screen and bleeping.

computer is bleeping after turning on and then switches itself off.

no signal on monitor.

nothing on monitor screen is completely blank.

flashing white cursor in corner and wont boot.

frozen white cursor in corner and wont boot.

an error occured while trying to read the boot configuration data.

mbr error.

black screen with just mouse cursor.

blue screen then reboot.

crashing.

freezing / locking up.

slow.

overheating.

clicking sounds coming from computer.

pop-ups.

hijacked desktop.

Ransomware demand.

cant remove virus.

run out of space on hard disk - c: drive low on space.

1720-SMART Hard Drive detects imminent failure - Failing Drive: SATA 0.

keyboard not working.

mouse not working.

usb not working or usb port broken.

wifi network not working.

ethernet port broken.

no internet connection.

fan not working.

strange sound coming from water cooler.

cant see new hard disk.

cant see optical drive.

non working floppy drive.

non working cd drive.

non working dvd drive.

non working blu-ray drive.

non working card reader.

no audio - no sound.

time and date wont stay set and change on every restart.

command.com not found.

invalid system disk or disk error.

Windows MSVCR71.dll is missing or unavailable.

Windows NTLDR is missing error.

Windows Unmountable Boot Sector errors.





We repair all makes of PC's.

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" Our PC repair service is not brand specific, we can repair any manufacturers machines including: HP, Compaq, Packard Bell, Dell, Samsung, Toshiba, Fujitsu, Acer, Asus, Sony Vaio, IBM, Lenovo and custom built gaming pc. "

HP, Compaq, Packard Bell, Dell, Samsung, Toshiba, Fujitsu, Acer, Asus, Sony Vaio, IBM, Lenovo, Advent, Gateway, E-machines, Medion steam gaming pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire hp pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire compaq pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire packard bell pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire dell pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire samsung pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire toshiba pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire fujitsu pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire acer pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire asus pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire sony pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire ibm pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire lenovo pc repair stevenage hitchin letchworth baldock welwyn hertford hatfield hertfordshire

PC Hardware Repair and Upgrade.

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" We do all things with PC hardware from the repair of faulty machines to non repair maintenance and upgrade tasks. "

Fault diagnosis and repair.

Faulty part replacement of any parts including: case, power supply unit, motherboard, cpu, heatsink, fans, water cooler, memory, graphics card, ssd drive, hard drive, sata cables, cd-rw drive, floppy drive, dvd-rom drive, dvd-rw drive , blu-ray drive, .

Intel & AMD.

Top end manufacturer parts like seagate and corsair.





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Windows & Linux PC filesystem repair.

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" Critical repair and maintenance of damaged and corrupt PC operating systems in 32 or 64 bit. We make sure customers computers are 100% safe for online banking. "

32 or 64 bit.

Any version of the Microsoft Windows operating system including but not lmited to: Windows 98, Windows 2000, Windows me, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.

Linux - ubuntu, debian etc.

NTFS, FAT, FAT32, ext2, ext3, ext4, LVM filesystems.

Damaged or corrupt filesystem repair.

Spyware and malware damage repair.

Spyware and Malware removal including but not limited to: Virus, Worm, Trojan Horse, Bot, Keyloggers, Pop up's, Hijacked desktop and Ransomware.

Bloatware removal.

Fixes for software problems.

Computer recovery and reinstallation.

Corrupt BIOS reflash.

BIOS update.

Driver installation - we can locate hard to find drivers for specific manufacturers chipsets.





Specialists in PC cleaning.

computer fan cleaning

" We are a leading specialist in PC Hardware Cleaning, including PC vent cleaning, PC heatsink cleaning and PC fan cleaning. "

Fan and vent cleaning.

Heatsink reseating.

Thermal paste renewal.





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We provide recovery, backup and transfer of your critical files.

pc data recovery and transfer of computer data onto new computers or hard drives in stevenage

" If your pc desktop isnt accessible but the hard disk hasn't completely failed we maybe able to backup and transfer all your documents off and then back onto your fixed computer or an external drive. "

Files and Folders

Documents - txt, docx, xls, pdf etc

Photos - jpg, png, bmp etc

Music

Full Quote Provided.

pc repair engineers

" We provide full quotes for labour and parts on all PC computer repairs and maintenance. "

We provide a full over the phone quote for 99% of PC repairs and maintenance.

We charge one set price for labour and parts and no extra VAT.

You simply need to tell us the make and model of your PC and then we will lookup availability of any parts needed and in 99% of cases we can give you a price over the phone.

Obviously we are relying on your description being accurate. If we can't gather what is wrong from your description or it is a fault that may have multiple solutions you will need to bring the machine in for us to properly diagnose.

Diagnosis is included free as part of the final repair cost in your bill however if after we have spent time diagnosing your machine you decide that you do not want your computer repairing then there is a charge of just £40.00 + any parts if applicable - regardless of how many hours we spend diagnosing your machine.

99% of repairs are either a set fee or just 1 hours labour with diagnosis included in that FOC.

We often do a lot more than an actual hours work but only charge for 1 hour rather than the full total hourly amount and sometimes customers offer to pay more than what we ask for because they know we have spent a lot longer on the job than what they have been billed for.

By the nature of the beast diagnosis is normally anything upto 100% of the actual repair anyway, so were actually fixing at the same time as diagnosising, ie diagnosis results in repair as part of the same action, you can consider that in most cases diagnosis and repair are the same procedure and not separate which can be time comsuming unless a repair is obvious.

During this time we may need to order parts to carry out our work.

We will offer a quote confirming any costs for your approval and consult you before we order any part/s to commence repair of your machine/s.

You will need to pay for parts needed to fix your computer or supply them yourself.

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Need your PC repaired? We provide 7 days a week 24/7 - 365 service inc evenings, weekends and bank holidays.*
Call customer service on 01438300132 for your over the phone quote or to book your computer in for repair.

Custom built computer workshop with specialist anti-static computer tools.

" We have a fully anti-static professional repair environment. "

Custom built anti-static workshop.

Specialist manufacturer testing software.

Specialist software based repair tools.

Specialist anti-static computer tools.

Full surge protection.





*Open evenings, weekends and bank holidays.

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" We aim to provide a 24 hour 7 days a week service, depending on our schedule we are available to see customers at any time at their leisure before or after work, evenings and weekends. "

Simple appointment process.

we can repair your pc stevenage hitchin letchworth baldock weston graveley knebworth hertford watton-at-stone welwyn north herts beds

" Customers need to book an appointment with us by telephone on 01438300132 "

We operate a strict appointment process at a set time.

Customers need to book an appointment with us by telephone on 01438300132.

We are available 24/7 - 365 (subject to availabilty) and you can set a time with us that is suitable for yourself including evenings, weekends, bank holidays, 2am in the morning etc.

We maybe able to see you immediately or you can book a *later date, most customers phone up and are seen straight away as soon as they arrive on average around 15mins after calling as they are mostly local.

Once you drop your laptop into us we will order any parts which generally arrive within 2 business days.

Your computer is left as your deposit and you will not have any bill to pay until all work is completed, otherwise if you wish to carry on using the computer and come back with the machine when the part has arrived you are required to pay the full cost of any ordered parts and the labour fee before we order any parts.

Once all work has been completed we will notify you that that your machine is ready to collect.

*If you fail to turn up to an appointment that has been pre booked for a later date, ie next day onwards - you will be charged a missed appointment fee of £30.00 unless you cancel in advance or re-arrange another appointment date for the same work.

First class customer service.

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" We see customers in and out of the door and unload/load their vehicles. "

Friendly, no nonsense and direct communication.

Free Parking.

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"There are lots of easy parking spots outside and close to our office"

There is free parking available in our courtyard but can be busy weekdays as there are several other businesses, also nearby parking is available on the high street in front of Digital Depot or Ask restuarant (recommended option) which is 10 seconds up the high street from us, there is also limited parking outside the old town bar which is next to us and also just across the road outside Tesco express. There is also parking up and down the high street, there are also three ticketed car parks including behind Waitrose or you could park in a nearby residential road.

DRIVING FROM SOUTH DIRECTION - coming from welwyn, knebworth etc you drive all the way along the high street past waitrose on the left then tesco express, till you get to the mini roundabout with the old town dentist to your front right side then turn right along walkern road, our entrance is about 30 yards from the high street on your left, you can park along walkern road, you can park in our courtyard or you can park just up the road a little more near to pump gym. The best place to park is on the high street just along from our building, to do so instead of turning right keep going straight on over the mini roundabout where there is a one way system going left and you follow it left then straight right towards hitchin, following the road back round to the end of the high street, come back down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

DRIVING FROM NORTH DIRECTION - coming from hitchin, baldock etc come down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

Collect And Return.

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" We can pickup and deliver back to you at 50p per mile "

We can collect and return machines locally or from further afield (subject to availability).

We charge a travel fee of 50p per mile for car journeys, charged in both directions as a journey is.

If upon arriving to collect your machine and you have changed your mind etc without cancelling before we leave you will be charged a fee of £40.00 plus travel.

This maybe a much slower process than if you bring your machine to us directly due to commitments with existing customers so we prefer for you to bring your machine straight to our office and collect yourself.

Billing & Payment.

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" Instant transfer via online banking or Cash "

Once all work is completed we will issue an invoice for payment which is your bill.

We can email a printable invoice to you.

Your computer is left as your deposit otherwise you are required to pay the full cost of any ordered parts and the labour fee in advance.

We accept payment by BACS direct transfer or account to account transfer via your banks internet banking service.(Preferred)

We accept payment by direct transfer via walk-in to your branch.

We accept payment in cash. There is an additional surcharge of £2.50 per £100.00 if you pay by cash.

We do not accept credit cards.

We do not accept debit cards.

We do not accept cheques.

We do not accept cash paid in over the counter in branch unless pre arranged and there is a surcharge of £2.50 per £100.00.

All invoices are due for immediate payment as in any normal shop, we do not provide any credit options.

If you are paying by online transfer and you are collecting the machine which you use for online banking from us, we are happy for you to pay when you get home, however we may ask you to provide proof of id and proof of address.

If you are paying by direct transfer, we are happy for you to pay after you have left us, however we may ask you to provide proof of id and proof of address.

We are legally entitled to retain your property until you have paid.

we can repair your pc stevenage hitchin letchworth baldock weston graveley knebworth hertford watton-at-stone welwyn north herts beds

Need your pc repaired? We provide 7 days a week 24/7 - 365 service inc evenings, weekends and bank holidays.*
Call customer service on 01438300132 for your over the phone quote or to book your computer in for repair.

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Our phoneline is open 24/7 - 365
Call customer service on 01438300132

Copyright © Flying Moth Ltd 2017 All Rights Reserved. Flying Moth Ltd. is registered in England. Registered no: 5713032. *subject to availability