This page contains information on terms and conditions applying to our services and use of this website.
All customers must agree to adhere to and abide by these terms and conditions.
We provide all customers with our terms and conditions and expect all customers to understand
and agree to the aforementioned principles before commencion of service.
We do not and will not accept unawareness of these terms and what they mean in any way.
If you have any questions or are unsure about the meaning of a particular or whole batch of ruling please contact us and ask to speak to a member of staff about our legal terms immediately. All our staff are able and here to answer any questions you may have.
On completion of service arranged or unless otherwise agreed between both Flying Moth Ltd. and any other parties concerned
an invoice dated post completion of such work will be issued.
Customers must pay any outstanding invoice amount in person or via a third party at our registered office or by sending payment via the postal services such as Royal Mail or a third party to our registered office address. We do not collect payment from customers by either visiting their premises or person unless arranged otherwise.
Payment for an invoice issued must be received by us within 14 days of the date shown on the aforementioned paper -
unless otherwise arranged with Flying Moth Ltd. - this means the bill is due as soon as you get it - you have upto
14 days to pay before we take legal action against a non payer - this does not mean you must pay in 14 days time. We expect all customers to pay straight away once an invoice has been issued. This is not a credit account. If customers continually take a long time to pay we will demand payment either on the day of completion of service or we will ban the partie from trading with Flying Moth Ltd.
Computer repair or 'walkin' customers must pay straight away as in any other shop or business.
Should payment not be recieved for any outstanding invoice amount within the time period set then a late payment fee of not more than 30% of the invoice total would apply.
Failure to pay an invoice for services will result in the amount owing being retrieved via employment of our legal department and collection agency - the banks solicitors.
We will contact any Customer at any point before payment is likely to be late - to remind payment is due.
If you think this is unresonable behaviour then see a doctor - the other option is for us not to remind you
and then the next thing you will hear will be from our banks soliciters - we dont want that to happen.
Any items purchased from Flying Moth Ltd remain the property of Flying Moth Ltd. until payment is received in full. We reserve the rite to cancel any unpaid order at any time.
Should payment for any items not be received within the alloted timespan we will be legally entitled to seize and regain, until payment is made, control of our property which has has not been paid for.
If an order is subject to cancellation resulting in items which remain property of Flying Moth Ltd. being located on ground other than that which is our own we will be legally entitled to seize and regain control of our property.
If it should apply any customers wishing to receive service of Flying Moth Ltd. will be required to sign a service agreement.
Unless previously agreed with our customers we accept no kind of responsibility at all for anything.
Customers using our services understand and agree that Flying Moth Ltd will not be liable under any
circumstances to be held accountable in any sense for any loss of earnings, distress or other situation
that may come from using our services.
By becoming a Customer, Customers agree that by taking our services they do so purely at their own risk
and will not hold Flying Moth Ltd liable for any form of action against it by doing so.
It is the customers respsonsibilty to ensure in case of disaster, that all of their files and materials are backed up by themselves. We do often back up files but do not guarantee that this will happen. Should reinstallation of hosting servers be required through failure or damage we may require customers to resubmit to us their project files as if it was a new account set-up. It is a common sense procedure employed by individuals concerned that they back up their data to more than one location in case of need for recovery.
Racist, Illegal, Indecent, Scam, Hacking, Electronic Computer Attack, Adult content and anything else not mentioned which is illegal is prohibited.
It is the customers duty to make sure their DNS Hosts settings are correct.
It is the customers duty to understand that DNS settings can cause disruption to service.
Customers are billed at the beginning of each month.
Customers failing to make payment within the alotted timespan will have their service turned off - unless
payment arrangements are made with Flying Moth Ltd. - you will always be contacted if you run the risk of late payment
It is the customers duty to make sure they have their own back up of their email messages in case of
disaster.
It is the customers duty if they require that in case of disaster they have alternative email services
available for the time needed. It is a well know practice to never put all your eggs in one basket. Doing
this eleviates any risk.
Customers agree that they will not hold Flying Moth Ltd. or any of its members liable for any form of action
against it through use of our email service.
Customers agree that they will not hold Flying Moth Ltd. or any of its members liable for any form of action
against it relating to lack of service, loss of earnings, loss of data, loss of image, loss of business or any other form of
event that may occur from use of our email service.
It is the customers respsonsibilty to obey the law of the land with regards to lawfull use of our email services.
Use of our email services for unsolicited bulk email is prohibited.
Use of our email services for spamming or sending spam email is prohibited.
Use of our email services for sending threatening, racist or abusive email is prohibited.
Use of our email services for sending indecent or illegal content email is prohibited.
Use of our email services for sending chain letters or pyramid schemes is prohibited.
Use of our email services for hacking and electronic computer attacks of any kind is prohibited.
If it should apply any customers wishing to purchase any consumerble item from Flying Moth Ltd. will be required to sign a purchase agreement for any item/s in question.
