Unit D - Mindenhall Court - 17a High St
Stevenage - Hertfordshire - SG13UN

Computers + The Internet.

We are a company based in Stevenage
Hertfordshire providing IT services
for home, soho, sme & enterprise.

we supply IT. we install IT. we support IT.

 

Opening Hours 24/7 - 365
By Appointment Only

Engineers available on
onsite callout

Call Customer Service

01438300132

Phoneline open 24/7 - 365

Home / data recovery

DATA RECOVERY SERVICES
FOR HOME AND BUSINESS

we provide professional recovery of digital computer data including: directories, files, documents, pictures and music from non bootable hard disks, failing hard disks, once formatted disks, sd cards, compact flash cards, external usb drives and network drives.

we deliver:

Priority on turnaround.
We will work through the night and weekends.

Undercharging + huge discounts given.
We often end up doing a lot more than what we charge for.

First class customer service.
We see customers in and out of the door and unload/load their vehicles.

 

We do two kinds of data recovery.

Standard data recovery.

This is where data is on a disk but the data cannot be accessed via the machine it is connected to due to a malfunction somewhere in hardware or software.

Forensic data recovery.

This is where files are no longer visible on a disk because they have been deleted. The files may have been accidentally deleted individually or the partition may have been formatted during a recovery. It is likely that files can be recovered as long as no new data has been saved over the top since they were deleted.

We recover data from any kind of computer connected digital storage.

We can recover data from any disk storage medium that is connectable to a computer including: 3.5" ide hard drives, 3.5" sata hard drives, 3.5" sshd hard drives, 2.5" ide hard drives, 2.5" sata hard drives, 2.5" sshd hard drives, 2.5" ssd hard drives, m.2 ssd drives, ultra thin laptop drives, compact flash cards, external usb drives and network drives.

Data recovery from sshd drives

Data recovery from 3.5" drives

Data recovery from 2.5" drives

Data recovery from ssd drives

Data recovery from compact flash

 

We recover data from all kinds of computer file systems.

Our data recovery procedure is OS independent and we can work with all common unencrypted computer filesystem formats for windows, mac and linux/unix including: FAT, FAT32, NTFS, HFS, HFS+, exFAT, EXT2, EXT3, EXT4, LVM.

We recover data from all makes of computers
and devices with removable digital storage.

Our data recovery is not brand specific, we can recover data from any manufacturers machines including: HP, Compaq, Packard Bell, Dell, Apple, Samsung, Toshiba, Fujitsu, Acer, Asus, Sony Vaio, IBM, Lenovo, Advent, Gateway, E-machines, Medion.

data recovery stevenage
 

We recover data from all kinds of computers
and devices with removable disk storage.

We can attempt to recover data from any kind of computer with a removable hard drive such as: workstation PC's, tower PC's, gaming PC's, desktop PC's, all in one PC's, small form factor PC's, ultra small form factor PC's, EPOS till PC's, linux servers, windows servers, laptops, notebooks and netbooks, macs including: macbook, macbook pro, macbook pro retina, mac pro, imac and mac mini plus some Android phones and digital cameras that use compact flash cards.

pc data recovery stevenage

PC Data Recovery.

we provide data recovery of files and directories from working or failing hard disks
in any kind of PC including: workstation pc's, cad/cnc pc's, pc's controlling machinery, tower pc's,
gaming pc's, desktop pc's, EPOS pc's, SFF and ultra small form factor pc's and all in one pc's.

learn more about our pc data recovery services >
 
workstation pc data recovery stevenage

Workstation PC Data Recovery.

we provide data recovery of files and directories from working or
failing hard disks in any make or model of workstation PC including CAD PC's,
cnc pc's, pcb pc's and pc's being used in industrial environments
to control manufacturing robots and machinery.

learn more about our workstation pc data recovery services >
 
tower pc data recovery stevenage

Tower PC Data Recovery.

we provide data recovery of files and directories from working or
failing hard disks in any make or model of tower PC.

learn more about our tower pc data recovery services >
 
desktop pc data recovery stevenage

Desktop PC Data Recovery.

we provide data recovery of files and directories from working or
failing hard disks in any make or model of SFF, small form factor desktop PC and EPOS pc.

learn more about our desktop pc data recovery services >
 
ultra small form factor pc data recovery stevenage

Ultra Small Form Factor PC Data Recovery.

we provide data recovery of files and directories from working or
failing hard disks in any make or model of ultra small form factor PC.

learn more about our ultra small form factor pc data recovery services >
 
all in one pc data recovery stevenage

All In One PC Data Recovery.

we provide data recovery of files and directories from working or
failing hard disks in any make or model of AIO - all in one PC.

learn more about our all in one pc data recovery services >
 
laptop data recovery stevenage

Laptop Data Recovery.

We provide data recovery for any make or model of laptop.

learn more about our laptop data recovery services >
 
netbook data recovery stevenage

Netbook Data Recovery.

We provide data recovery for any make or model of netbook.

learn more about our netbook data recovery services >
 
apple mac data recovery stevenage

Mac Data Recovery.

We provide data recovery from apple computers including: macbook, macbook pro,
macbook pro retina, mac pro, imac and mac mini.

learn more about our mac data recovery services >
 
macbook data recovery stevenage

Macbook Pro Data Recovery.

We provide data recovery from apple macbook, macbook pro, macbook pro retina.

learn more about our macbook pro data recovery services >
 
imac data recovery stevenage

iMac Data Recovery.

We provide data recovery from apple imac.

learn more about our imac data recovery services >
 
mac pro data recovery stevenage

Mac Pro Data Recovery.

We provide data recovery from apple mac pro.

learn more about our mac pro data recovery services >
 
mac mini data recovery stevenage

Mac Mini Data Recovery.

We provide data recovery from apple mac mini.

learn more about our mac mini data recovery services >
 

Server Data Recovery

We provide recovery of files and directories from working or usable failing hard disks in servers, as long as the drive is visible and isnt clicking or completely dead, even if the OS is unbootable we can access it. We provide data recovery of accidentally deleted files, once formatted systems which may have been recovered accidentally deleting the data and also unbootable installations. We provide data recovery for linux servers and windows servers but also any other OS including: windows server, windows small business server, debian, ubuntu, centos, rhel red hat enterprise linux, suse, fedora, asterisk, unix freebsd. We provide data recovery for all server filesystem types including ntfs, ext3, ext4 and linux lvm volumes.

server data recovery stevenage
windows server data recovery stevenage windows small business server data recovery stevenage
 

External USB Drive Data Recovery.

We provide data recovery from external usb drives where the USB port may have become broken.

learn more about our external usb drive data recovery services >



western digital and seagate usb drive data recovery stevenage external usb drive data recovery stevenage
 

External Network Drive Data Recovery.

We provide data recovery from broken network attached drives such as Western Digital My Cloud. If a drive has had water spilt on it or just doesnt show up on the network but the drive can still be heard spinning it is likely that we can save it.

learn more about our network drive data recovery services >



mycloud external network drive data recovery stevenage
 

Windows Data Recovery.

We provide recovery of files and folders from any version of Microsoft Windows including: Windows 95, Windows 98, Windows 2000, Windows 2000, Windows me, Windows xp, Windows vista, Windows 7, Windows 8, Windows 8.1 and Windows 10.

windows 7 data recovery stevenage windows 8 data recovery stevenage windows 10 data recovery stevenage
 

Linux Data Recovery.

We provide recovery of data for linux distributions running on any kind of computer including, laptops, desktops and linux servers including but not limited to: debian, ubuntu, centos, rhel red hat enterprise linux, suse, fedora, linux mint. We provide data recovery from all linux filesystems including ext3, ext4 and LVM.

 

Android Data Recovery.

We can recover data from certain versions of android.

android data recovery
 

We recover all file types.

We provide data recovery of all data thats is accessible on the disk including: files, folders, directories, photo's, video, music and documents.

Documents.

Word, Excel, Adobe, .doc, .docx, .xls,
.pst, .pdf, .txt, .psd, .eps, .html,
.xhtml, .xml, .jsp, .js, .swf, .css, .php, .pl, .cgi

Pictures.

.png, .jpg, .jpeg, .bmp, .gif, .tiff, .raw, .cr2

Music + Video.

Itunes, .wav, .mp3, .mp4, .mpeg, .avi, .wmv

Microsoft Office Data Recovery.

We provide recovery of microsoft office files including word, excel, powerpoint and outlook pst.

microsoft office data recovery microsoft office data recovery microsoft office data recovery
 

iTunes Data Recovery.

We provide recovery of itunes music files and transfer of itunes music to new computer.

itunes music recovery and transfer to new computer by stevenage company
 

We can copy your data back onto any storage medium you want.

Once data has been found it needs to be stored somewhere for us to give to you. We can provide your data on any number of applicable mediums depending on the amount of data there is. You can purchase a suitably sized storage device from us or you will need to bring your own disk along.

CD / DVD

SD cards

Compact Flash cards

USB Pen drives

External USB drive

NAS / Network location

New hard disks

Data transfered to computer if needed.

Many customers have a problem with an old computer but want the old data recovered and transfered onto a new or repaired machine. We can transfer any saved data to a new computer for you, wether you have a new pc, laptop or mac. We can copy the data straight back into the user folder of a repaired or different computer so the files are located in the same My Documents or My Pictures folders or in one 'old data' folder on the desktop.

Our Data Recovery Process.


TELEPHONE TO BOOK AN APPOINTMENT

Customers need to book an appointment with us by telephone on 01438300132. We maybe able to see you immediately or you can book a later date.

we are available 24/7 - 365 (subject to availabilty) and you can set a time with us that is suitable for yourself including evenings, weekends, bank holidays, 2am in the morning etc.

*If you fail to turn up to an appointment that has been pre booked for a later date, ie 24 hours/next day onwards - you will be charged a missed appointment fee of 30.00 unless you cancel in advance or re-arrange another appointment date for the same work.

COLLECT AND RETURN

We can collect and return machines locally within 20 minutes drive (subject to availability).

we charge a callout fee of 0.50 per mile for car journeys in both directions as a journey is.

If upon arriving to collect your machine and you have changed your mind etc without cancelling before we leave you will be charged a fee of 40.00 plus travel.

This maybe a much slower process than if you bring your machine to us directly due to commitments with existing customers so we prefer for you to bring your machine straight to our office.

ONSITE DATA RECOVERY

If possible our engineers can carry out onsite data recovery. Onsite data recovery is charged at 40.00 per engineer, per hour, for the whole hour, plus travel.

Within 20 minutes drive from our office in stevenage in north herts and into southern bedfordshire, we cover hitchin, letchworth, little wymondley, st ippolytes, weston, graveley, aston, digswell, welwyn garden city, hatfield, hertford, potters bar, baldock, arlesey, knebworth, henlow, shefford, amwell, stansted abbotts, hoddeston. We charge a callout fee of 0.50 per mile for car journeys in both directions as a journey is.

From any train station in the UK or anywhere in London on the underground such as holborn, knightsbridge, bond street, oxford street, regent street, green park, mayfair, covent garden, loughton, debden, croxley etc.

We charge a callout fee of the trainfare we paid plus any other services used such as taxi etc, eg anywhere on the london underground such as knightsbridge or croxley or loughton would be a one day travelcard plus a taxi fee for more than a 10 minute walk.


If upon arriving and you have changed your mind etc without cancelling before we leave you will be charged a fee of 40.00 per hour it has taken to travel plus the cost of travel.

MAIL ORDER DATA RECOVERY

You can send your machine at your own risk by courier or mail order.
We will return by the same method you used.

DIRECTIONS

We have an office in Stevenage, we are located in a courtyard called mindenhall court which is just off stevenage old town high street behind the old town dentist, austins the undertakers and the old town bar which is next to the stevenage chiropractic clinic, just after the cromwell ramada hotel.

We are at the far end of the high street heading towards hitchin.

We are near Tesco express on the opposite side of the road to the right of the cromwell ramada as you face tesco.

Access to our office is via stevenage high street or walkern road.

ON FOOT - Walking along the high street you go past the cromwell ramada on your right, tesco express is on the other side of the road on your left, you keep going past a zebra crossing then you come to a road with trees along the middle and a mini roundabout on the left and the old town dentist is facing you ahead and to the right, you cross the road and continue past the old town dentist, next is austins the undertakers, next is the old town bar then there is a cut-through into our courtyard and we are the first on the right in the same building as stevenage podiatry.

Our office is about a 10 minute walk fom stevenage train station or 1 min from the nearest bus stop in the high street.

FREE PARKING

There is free parking available in our courtyard but can be busy weekdays as there are several other businesses, also parking is available on the high street in front of Digital Depot or ask restuarant (recommended option) which is 30 seconds up the high street from us, there is also parking outside the 2 dry pub.

DRIVING FROM SOUTH DIRECTION - coming from welwyn, knebworth etc you drive all the way along the high street past waitrose on the left then tesco express, till you get to the mini roundabout with the old town dentist to your front right side then turn right along walkern road, our entrance is about 30 yards from the high street on your left, you can park along walkern road, you can park in our courtyard or you can park just up the road a little more near to pump gym. The best place to park is on the high street just along from our building, to do so instead of turning right keep going straight on over the mini roundabout where there is a one way system going left and you follow it left then straight right towards hitchin, following the road back round to the end of the high street, come back down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

DRIVING FROM NORTH DIRECTION - coming from hitchin, baldock etc come down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

OUR OFFICE ADDRESS

Flying Moth Ltd,
Unit D Mindenhall Court,
17a High St.
Stevenage,
Hertfordshire,
SG13UN.

Click the address and it will bring it up on google maps.

FEES + PRICING

We do not carry out any work for free - under UK law all employees and staff must be paid at least the national minimum wage per hour.



Access disk ready for recovery
remove drive from laptop/pc quick access panel - 10.00
remove drive from laptop - take apart machine - 40.00

Standard Data Recovery.
In some cases we have to connect the drive to our equipment then we can see if we can recover any data in which case if your drive is unaccessable a 10.00 setup fee is applicable.

*small amount data 20.00
*standard charge upto 1 hour 50.00
*2 hours 80.00
extra hours after 2 hours 10.00 per hour

*These are guide prices, we are very generous with our billing and often dont charge the full time but a set fee priced on case by case basis.


Average customer spend is 20.00 - 50.00

Forensic Data Recovery.
*priced on case by case basis - call for pricing

HOW LONG WILL IT TAKE ?

We can only say how long it will take once we know how big the drive is, how much data you want recovering, we have connected and accessed the drive.

BILLING

Once all work is completed we will issue an invoice for payment which is your bill.

We can email a printable invoice to you.

PAYMENT

We accept payment by account to account transfer via your banks internet banking service.(Preferred)

We accept payment by direct transfer via walk-in to your branch.

We accept payment in cash. There is an additional surcharge of 2.50 per 100.00 if you pay by cash.

We do not accept credit cards.
We do not accept debit cards.
We do not accept cheques.
We do not accept cash paid in over the counter in branch unless pre arranged and there is a surcharge of 2.50 per 100.00.

All invoices are due for immediate payment as in any normal shop, we do not provide any credit options.

If you are paying by online transfer and you are collecting the machine which you use for online banking from us, we are happy for you to pay when you get home, however we may ask you to provide proof of id and proof of address.

If you are paying by direct transfer, we are happy for you to pay after you have left us, however we may ask you to provide proof of id and proof of address.

We are legally entitled to retain your property until you have paid.

 

Need Help ? our phoneline is open 24/7 - 365
Call customer service on 01438300132