Computers + The Internet.

We are a company based in Stevenage
Hertfordshire providing IT services
for home, soho, sme & enterprise.

we supply IT. we install IT. we support IT.

Opening Hours 24/7 - 365
By Appointment Only

Engineers available on
onsite callout

Call Customer Service

01438300132

Unit D - Mindenhall Court - 17a High St
Stevenage - Hertfordshire - SG13UN

Phoneline open 24/7 - 365

Home / data recovery / data recovery from external usb drives

EXTERNAL USB DRIVE
DATA RECOVERY
FOR HOME AND BUSINESS

We provide professional recovery of digital
computer data
including: directories, files,
documents, pictures and music from
broken external usb drives.

We Deliver:

Priority on turnaround.
We will work through the night and weekends.

Undercharging + huge discounts given.
We often end up doing a lot more than what we charge for.

First class customer service.
We see customers in and out of the door and unload/load their vehicles.

 

We can access your critical business data.

We provide data recovery from broken external hard drives.
If a drive has had water spilt on it or just doesnt show up when you plug it into a computer, but the drive can still be
heard spinning it is likely that we can save it as long as the drive itself isn't damaged.

Is the USB port on your external drive loose or broken?

You plug in your external hard drive and nothing comes up on screen?

If your usb port is broken or you cant see your drive don't worry give us a call.

data recovery from a broken usb drive
 

We recover data from portable and desktop external usb drives.

We can recover data from any external disk storage medium as long as the
drive inside doesnt have a proprietry connector which prevents us from working with it.

data recovery from a broken external drive
 

We recover all file types.

We provide data recovery of all data thats is accessible on the disk including:
files, folders, directories, photo's, video, music and documents.

Documents.

Word, Excel, Adobe, .doc, .docx, .xls,
.pst, .pdf, .txt, .psd, .eps, .html,
.xhtml, .xml, .jsp, .js, .swf, .css, .php, .pl, .cgi

Pictures.

.png, .jpg, .jpeg, .bmp, .gif, .tiff, .raw, .cr2

Music + Video.

Itunes, .wav, .mp3, .mp4, .mpeg, .avi, .wmv

Microsoft Office Data Recovery.

We provide recovery of microsoft office files including word, excel, powerpoint and outlook pst.

microsoft office data recovery microsoft office data recovery microsoft office data recovery
 

iTunes Data Recovery.

We provide recovery of itunes music files and transfer of itunes music to new computer.

itunes music recovery and transfer to new computer by stevenage company
 

We can copy your data back onto any storage medium you want.

Once data has been found it needs to be stored somewhere for us to give to you.
We can provide your data on any number of applicable mediums depending on the amount of data there is.
You can purchase a suitably sized storage device from us or you will need to bring your own disk along.

CD / DVD

SD cards

Compact Flash cards

USB Pen drives

External USB drive

NAS / Network location

New hard disks

Data transfered to computer if needed.

Many customers have a problem with an old computer but want the old data recovered and
transfered onto a new or repaired machine. We can transfer any saved data to a new computer
for you, wether you have a new pc, laptop or mac. We can copy the data straight back into the
user folder of a repaired or different computer so the files are located in the same My Documents
or My Pictures folders or in one 'old data' folder on the desktop.

Our Data Recovery Process.


TELEPHONE TO BOOK AN APPOINTMENT

Customers need to book an appointment with us by telephone on 01438300132. We maybe able to see you immediately or you can book a later date.

we are available 24/7 - 365 (subject to availabilty) and you can set a time with us that is suitable for yourself including evenings, weekends, bank holidays, 2am in the morning etc.

*If you fail to turn up to an appointment that has been pre booked for a later date, ie 24 hours/next day onwards - you will be charged a missed appointment fee of 30.00 unless you cancel in advance or re-arrange another appointment date for the same work.

COLLECT AND RETURN

We can collect and return machines locally within 20 minutes drive (subject to availability).

we charge a callout fee of 0.50 per mile for car journeys in both directions as a journey is.

If upon arriving to collect your machine and you have changed your mind etc without cancelling before we leave you will be charged a fee of 40.00 plus travel.

This maybe a much slower process than if you bring your machine to us directly due to commitments with existing customers so we prefer for you to bring your machine straight to our office.

ONSITE DATA RECOVERY

If possible our engineers can carry out onsite data recovery. Onsite data recovery is charged at 40.00 per engineer, per hour, for the whole hour, plus travel.

Within 20 minutes drive from our office in stevenage in north herts and into southern bedfordshire, we cover hitchin, letchworth, little wymondley, st ippolytes, weston, graveley, aston, digswell, welwyn garden city, hatfield, hertford, potters bar, baldock, arlesey, knebworth, henlow, shefford, amwell, stansted abbotts, hoddeston. We charge a callout fee of 0.50 per mile for car journeys in both directions as a journey is.

From any train station in the UK or anywhere in London on the underground such as holborn, knightsbridge, bond street, oxford street, regent street, green park, mayfair, covent garden, loughton, debden, croxley etc.

We charge a callout fee of the trainfare we paid plus any other services used such as taxi etc, eg anywhere on the london underground such as knightsbridge or croxley or loughton would be a one day travelcard plus a taxi fee for more than a 10 minute walk.


If upon arriving and you have changed your mind etc without cancelling before we leave you will be charged a fee of 40.00 per hour it has taken to travel plus the cost of travel.

MAIL ORDER DATA RECOVERY

You can send your machine at your own risk by courier or mail order.
We will return by the same method you used.

DIRECTIONS

We have an office in Stevenage, we are located in a courtyard called mindenhall court which is just off stevenage old town high street behind the old town dentist, austins the undertakers and the old town bar which is next to the stevenage chiropractic clinic, just after the cromwell ramada hotel.

We are at the far end of the high street heading towards hitchin.

We are near Tesco express on the opposite side of the road to the right of the cromwell ramada as you face tesco.

Access to our office is via stevenage high street or walkern road.

ON FOOT - Walking along the high street you go past the cromwell ramada on your right, tesco express is on the other side of the road on your left, you keep going past a zebra crossing then you come to a road with trees along the middle and a mini roundabout on the left and the old town dentist is facing you ahead and to the right, you cross the road and continue past the old town dentist, next is austins the undertakers, next is the old town bar then there is a cut-through into our courtyard and we are the first on the right in the same building as stevenage podiatry.

Our office is about a 10 minute walk fom stevenage train station or 1 min from the nearest bus stop in the high street.

FREE PARKING

There is free parking available in our courtyard but can be busy weekdays as there are several other businesses, also parking is available on the high street in front of Digital Depot or ask restuarant (recommended option) which is 30 seconds up the high street from us, there is also parking outside the 2 dry pub.

DRIVING FROM SOUTH DIRECTION - coming from welwyn, knebworth etc you drive all the way along the high street past waitrose on the left then tesco express, till you get to the mini roundabout with the old town dentist to your front right side then turn right along walkern road, our entrance is about 30 yards from the high street on your left, you can park along walkern road, you can park in our courtyard or you can park just up the road a little more near to pump gym. The best place to park is on the high street just along from our building, to do so instead of turning right keep going straight on over the mini roundabout where there is a one way system going left and you follow it left then straight right towards hitchin, following the road back round to the end of the high street, come back down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

DRIVING FROM NORTH DIRECTION - coming from hitchin, baldock etc come down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

OUR OFFICE ADDRESS

Flying Moth Ltd,
Unit D Mindenhall Court,
17a High St.
Stevenage,
Hertfordshire,
SG13UN.

Click the address and it will bring it up on google maps.

FEES + PRICING

We do not carry out any work for free - under UK law all employees and staff must be paid at least the national minimum wage per hour.



Standard Data Recovery.
In some cases we have to connect the drive to our equipment then we can see if we can recover any data in which case if your drive is unaccessable a 20.00 setup fee is applicable.

*small amount data 20.00
*standard charge upto 1 hour 50.00
*2 hours 80.00
extra hours after 2 hours 10.00 per hour

*These are guide prices, we are very generous with our billing and often dont charge the full time but a set fee priced on case by case basis.


Average customer spend is 20.00 - 50.00

Forensic Data Recovery.
*priced on case by case basis - call for pricing

HOW LONG WILL IT TAKE ?

We can only say how long it will take once we know how big the drive is, how much data you want recovering, we have connected and accessed the drive.

BILLING

Once all work is completed we will issue an invoice for payment which is your bill.

We can email a printable invoice to you.

PAYMENT

We accept payment by account to account transfer via your banks internet banking service.(Preferred)

We accept payment by direct transfer via walk-in to your branch.

We accept payment in cash. There is an additional surcharge of 2.50 per 100.00 if you pay by cash.

We do not accept credit cards.
We do not accept debit cards.
We do not accept cheques.
We do not accept cash paid in over the counter in branch unless pre arranged and there is a surcharge of 2.50 per 100.00.

All invoices are due for immediate payment as in any normal shop, we do not provide any credit options.

If you are paying by online transfer and you are collecting the machine which you use for online banking from us, we are happy for you to pay when you get home, however we may ask you to provide proof of id and proof of address.

If you are paying by direct transfer, we are happy for you to pay after you have left us, however we may ask you to provide proof of id and proof of address.

We are legally entitled to retain your property until you have paid.

 

Related :

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Data Transfer Data Erasure Laptop Repair Mac Repair PC Repair
 

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Ethernet Voice + Data network installation Ethernet home LAN network installation Ethernet business LAN network installation Structured cabling installation Cat5e cabling installation Cat6 cabling installation Cat6a cabling installation External cat5e cabling installation External cat6 cabling installation External cat6a cabling installation Cat5e patch panel termination Cat6 patch panel termination Cat6a patch panel termination Ethernet network floor box termination Ethernet network wall socket installation Ethernet desk mount box installation Coms rack installation Wall mounted coms cabinet installation Free standing coms cabinet installation Server rack installation Ethernet switch installation TCP-IP computer network configuration Wireless network installation and support Indoor wifi network installation Outdoor wifi hotspot installation Access point network installation Powerline wifi network installation Wireless network range extension Wireless router configuration Wifi client configuration Wifi security configuration Connect a wifi network to a wired network Add wifi access to a wired network

Cat5e patch cables Custom length cat5e cables 5 port switches 8 port switches 24 port switches Wifi routers Surge protection UPS battery backup devices Custom built shallow depth coms rack Computers Refurbished Desktop PC Refurbished Tower PC Refurbished Laptops Refurbished Servers Audio studio PC for music production and sound recording Custom built PC's Custom built gaming PC's Computer monitors USB pen drives External hard drives Apple format external usb drives for mac Linux format external usb drives for linux desktop and linux servers NAS Fileservers Microsoft Windows Windows Server Microsoft Office Kaspersky Anti-Virus

Webpage design Changes to webpages Change text on webpage Add photos to webpage gallery Add social media buttons to webpages Website design Website ftp administration HTML programming CSS programming Javascript programming PERL programming PHP programming MySQL programming SEO search engine optimisation Logo design Leaflet design Flyer design e-flyer design Poster design Pdf e-brochure design Word document design Email footer design Business card design Digital e-business card design Business sign design

Need Help ? our phoneline is open 24/7 - 365
Call customer service on 01438300132

Flying Moth Ltd is a trusted provider of IT infrastructure installation and support services

Delivering first tier solutions for the desktop to the datacentre

About

Working with computers and the cloud for home and business customers since 2006, we are a company based in Stevenage Hertfordshire providing IT services for home, soho, sme & enterprise.

learn more >

Contact

For all enquiries or
to book an appointment:

Phone: 01438300132

Office

Unit D,
Mindenhall Court,
High St,
Stevenage,
Herts,
SG1 3UN.

Downloads

Download a flyer Download a business card in .vcf format for outlook Download a business card image Download a brochure

Copyright © Flying Moth Ltd 2016 All Rights Reserved.  Flying Moth Ltd. is registered in England. Registered no: 5713032.